Right of withdrawal

Right of withdrawal
You may revoke your contractual declaration within 14 days without stating reasons in text form (e.g. letter, fax, e-mail) or – if the goods are delivered to you before the deadline – by returning the goods. The period begins after receipt of these instructions in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery) and also not before fulfilment of our duties to provide information pursuant to Article 246 § 2 in conjunction with § 1 section 1 and 2 EGBGB (Introductory Act to the German Civil Code) and our duties pursuant to § 312g section 1 sentence 1 BGB (German Civil Code) in conjunction with Article 246 § 3 EGBGB. The timely dispatch of the revocation or the item shall be sufficient to comply with the revocation period. The revocation is to be sent to:

HERRMANN Druck+Media GmbH
Feilenweg 2
72820 Sonnenbühl
Fax: +49 7128 9282-33
E-mail: mail@hdruck.com

The right of withdrawal does not apply if the contractor has to deliver goods that have been manufactured according to the client’s specifications or tailored to the client’s personal needs or goods that are unsuitable for return due to their nature, can spoil quickly or whose expiry date would be exceeded. There shall also be no right of withdrawal if newspapers, periodicals and magazines are to be delivered.

Consequences of withdrawal
In the event of an effective revocation, the services received by both parties must be returned and any benefits derived (e.g. interest) must be surrendered. If you are unable to return the goods received in whole or in part or only in a deteriorated condition, you may be required to compensate us for the loss of value. You only have to pay compensation for the value of the deterioration of the goods and for the use made of them if the use or deterioration is due to handling of the goods that goes beyond the examination of the characteristics and the mode of operation. By “testing the properties and functionality” we mean testing and trying out the respective goods, as is possible and customary in a shop, for example. Goods that can be sent by parcel post are to be returned at our risk. You have to bear the regular costs of the return shipment if the delivered goods correspond to the ordered goods and if the price of the goods to be returned does not exceed an amount of 40 euros or if, in the case of a higher price of the goods, you have not yet provided the consideration or a contractually agreed partial payment at the time of the revocation. Otherwise, the return shipment is free of charge for you. Items that cannot be sent by parcel post will be collected from you. Obligations to refund payments must be fulfilled within 30 days. For you, the period begins with the dispatch of your notice of cancellation or the item, for us with its receipt.

End of the withdrawal policy

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